Government Licensed & Registered
Pooja Cargo is a fully licensed, government-registered packers and movers company operating in compliance with all applicable Indian regulations. Our registration and licensing details are publicly verifiable. You're not dealing with a fly-by-night operator — we are a legitimate, established business with a physical office address in Dum Dum, Kolkata.
Full Transit Insurance on Every Move
Every shipment we handle is covered by comprehensive transit insurance. This means if your goods are damaged due to a road accident, fire, or any covered incident during transport, you receive full compensation based on the declared value of your goods. We believe your peace of mind is non-negotiable — and insurance is the foundation of that.
Trained, Background-Verified Team
Every member of our crew — packers, loaders, drivers — undergoes professional training and a background verification check before joining us. They are trained in proper packing techniques, safe loading procedures, and customer service. You will never find untrained day laborers on a Pooja Cargo move. Our team is our biggest asset.
GPS-Tracked Fleet — Live Updates
All our transport vehicles are fitted with GPS tracking devices. Once your goods are in transit, you receive a tracking link on WhatsApp and regular updates at key checkpoints. Your dedicated relationship manager is available by phone 24/7 for real-time status. You never have to wonder where your belongings are.
100% Transparent, Fixed Pricing
We provide a detailed, itemized written quotation before your move begins. The amount on the quote is the amount you pay — we do not add charges after the move is complete. No "surprise fees," no fuel surcharges, no hidden extras. This transparency policy has earned us the trust of thousands of repeat customers over 15 years.
On-Time Delivery Guarantee
We commit to a delivery window at the time of booking, and we honor it. Our logistics team plans every move — including route optimization, traffic analysis, and contingency planning — to ensure on-time arrival. In the rare case of an unavoidable delay, we communicate proactively and compensate as per our delay policy.
Premium Packing Materials — Zero Damage
Damage during a move is almost always a packing failure. We use the highest quality packing materials — multi-layer bubble wrap, double-wall cartons, custom foam inserts, stretch film, corner protectors — and our packers are trained in item-specific techniques. Our zero-damage record over 15 years is the proof.
Dedicated Relationship Manager
Every move gets a dedicated relationship manager — a single point of contact from booking to delivery. You don't navigate phone trees or get passed between departments. Your relationship manager knows your move inside out and is personally accountable for its success.
Free Pre-Move Survey
Before confirming your final quote, our consultant visits your home or office for a free pre-move survey. This allows us to assess the exact volume of goods, identify special items, evaluate access conditions, and design a customized moving plan. The survey eliminates surprises — for both you and us.
Post-Move Support & Clean-Up
Our job doesn't end at delivery. After unloading and setup, our team removes all packing debris, cleans up cartons and wrapping material, and conducts a final inventory check with you. We leave only after you've confirmed everything is in order. Post-move queries and feedback are handled within 24 hours.